I would like to take this opportunity to express my sincere gratitude and pleasure with respect to how Nicole has been able to provide EXCEPTIONAL CUSTOMER SERVICE to myself and thus [Company]!
In today’s world where this a lack of customer service from many companies it has been an absolute delight to have been working with Nicole. As an example I reached out to a competitor (yes….yes I did) to ask for a quote on Fidget Spinners and two days later I received a timely email from the Accent Group regarding Fidget Spinners. I immediately reached out to Nicole and within minutes she replied back saying she would provide me with a quote by end of day. Sure enough. I received the quote prior to end of day and before the competitors quote that I had asked for 2 days prior! This is just one example of how Nicole has been able to manage any requests with efficiency!
I also want to take this time to say thanks to you as well because, as a manager myself, I feel that the team that supports a manager is a reflection on how they are managed!
Thank you both for making it an absolute seamless and incredible experience thus far!
*Email received from a happy client, removed clients name to protect privacy!